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Originally Posted by I REALLY HATE POKEMON!  The customer is always right, damn it. |
No. Anyone that's ever had to work front line at retail or food knows that's a total crock of ****.
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| I didn't look into it (yes, yes, bash me) but there at least better be complete refunds for those banned consumers, and a formal apology for the inconvenience. |
Like anything with an EULA, if you buy it and don't agree to the terms you can return it within a reasonable time frame for a full refund (try reading those things when you install things). If you agree to the EULA and violate it, you deserve nothing. You lose. You agreed to a binding contract and you violated it. You get no refund, you certainly don't get an apology, and if anything you're lucky that Microsoft just didn't brick the entire system like a certain sat company did to people using modified receivers, or what Apple does to the jailbroken iPhones with every single update.
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| They can sell a system with a 52.4 percent failure rate and expect us to accept that, but we can't modify what's ours. I don't see that damn percentage on the back of the box. |
The 52% number is bogus. It came from GI's opt-in poll to its readers. (1) Not scientific cross-section. (2) Like there's never been ballot stuffing concerning "teh systam warz." (3) Microsoft's warranty is absurdly good compared to any other consumer electronics. Three years on any system out the box beats anyone else.
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| I'm not saying you guys aren't technically right, or legally right, but what they're doing isn't ethical. The customer always right; we made you. |
Unethical is violating an EULA by modding your box to play pirated games, boost your gamer score using a HDD exploit, or otherwise tampering with the system.
The customer is often wrong.
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Originally Posted by Valigarmander Agreeing to Terms of Service is like signing a contract. Disobeying the rules put forth by the Terms of Service is like a breech of the contract. The service provider has every right to drop you, because you both agreed (regardless of whether or not you were paying attention) that if you broke the rules, this kind of thing would happen. I don't see what the argument is. Banned and Modded Xbox 360s Flood Craigslist |
Yeah, I wouldn't buy an Xbox used at this point. Caveat emptor.
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Originally Posted by Metal Mario Exactly how key to the Xbox experience is Xbox Live anyway? I mean, if I were to buy an Xbox, I'd buy it to play games. And by "games", I mean those plastic discs you buy at Wal-Mart for $50. I'm old-school that way. I go to the store, I buy a game, I pop it in the system. But the phrasing in all these articles makes it sound as if you can't even play the damn Xbox at all without taking it online. |
With the 360 its pretty pervasive. You either use XBL Silver (Free) or XBL Gold (paid). Gold gets online gaming. Silver doesn't, but can access the store (DLC), can update games, operate a friends list, or do any of the other online things (buy movies, games on demand, demos, etc). You don't NEED Xbox Live to use the system, and the banned boxes are still functional. They just can't go online to the network (meaning any game you do own remain unpatched and you can't buy things).
The major thing is that being barred from the network prevents you from getting the free patches to games.