PSN class action lawsuit filed

**Valigarmander** · 04-27-2011, 05:26 PM

PSN Class Action Lawsuit Filed - G4tv.com

Quote:

The Rothken law firm has filed a federal class action lawsuit against Sony on behalf of "approximately 77 million" PlayStation Network users who are unable to access the PSN.

Calling the security breach the "largest compromise of Internet security and the greatest potential for credit card fraud to ever occur in United States history," the suit accuses Sony of "breach of warranty, negligent data security, violations of consumers’ rights of privacy, failure to protect those rights, and failure and on-going refusal to timely inform consumers of unauthorized third party access to their credit card account and other nonpublic and private financial information."

According to the suit, Sony failed to maintain a proper firewall and "computer security system," "failure to properly encrypt data," "unauthorized storage and retention of data," and violation of "Payment Card Industry Data Standard(s) and rules and regulations."

Calling this a "reprehensible situation," the suit states that Sony "caused, and continues to cause, millions of consumers fear, apprehension, and damages including extra time, effort, and costs for credit monitoring, and extra time, effort, and costs associated with replacing cards and account numbers, and burden, and is harming both consumers’ and merchants’ ability to protect themselves from such fraud."

The suit categorizes the time between Sony learning of the problem and informing the public as an undue delay, saying that it prevented consumers from making informed decisions as to "whether to change credit card numbers, close the exposed accounts, check their credit reports, or take other mitigating actions."

The suit seeks both actual and punitive damages for the class. Although it doesn't name a specific amount, I think we can assume it will be at least a two crap-loads of money.

Affected parties can sign on to the case by contacting the law firm through a web form or by phone. Here's a copy of the entire complaint for you legalese fans out there.

derp

Glux · 04-27-2011, 05:29 PM

1. It wasn't Sony's fault.
2. They took that risk (OF THE PSN SHUTTING DOWN, AND BEING UNUSABLE**) when they signed up for it. (Not trying to blame Sony, or it's users, I'm just stating a fact.)

3. What are they expecting to get out of this anyway.

** Edited in because the wording is... well... bad.

**LASER BEAR ASSAULT UNIT** · 04-28-2011, 06:19 PM

Quote:

Originally Posted by Glux

1. It wasn't Sony's fault.
2. They took that risk when they signed up for it. (Not trying to blame Sony, or it's users, I'm just stating a fact.)

3. What are they expecting to get out of this anyway.

**** off. It is TOTALLY sony's ****ting fault. they never encrypted our personal details, never maintained a secure system, that amongst with numerous other things violated the data protection act. Sony ****ed up, it's totally their faults.

**Loot** · 04-28-2011, 06:29 PM

Quote:

Originally Posted by Glux

1. It wasn't Sony's fault.
2. They took that risk when they signed up for it. (Not trying to blame Sony, or it's users, I'm just stating a fact.)

3. What are they expecting to get out of this anyway.

Yeah, dude, I remember the first time my credit card information was stolen from eBay. I wanted to press charges, but you know, I took the risk.

How dare people assume their information will be secured!

**LASER BEAR ASSAULT UNIT** · 04-28-2011, 06:31 PM

Quote:

PSN Database containing 2.2million Credit Cards now up for sale! - PSX-SCENE: It only does everything else!

****ing fantastic.

(no offsite forum links, thanks - AI)

Glux · 04-28-2011, 07:53 PM

Quote:

Originally Posted by LASER BEAR ASSAULT UNIT

**** off. It is TOTALLY sony's ****ting fault. they never encrypted our personal details, never maintained a secure system, that amongst with numerous other things violated the data protection act. Sony ****ed up, it's totally their faults.

Quote:

Originally Posted by Loot

Yeah, dude, I remember the first time my credit card information was stolen from eBay. I wanted to press charges, but you know, I took the risk.

How dare people assume their information will be secured!

I was referring more to the risk of the PSN getting shut down (in one way or another), and it's features being unusable.
Same for those with Wii's and 360's.

Bad wording. My fault. <.<;

heh · 04-28-2011, 09:17 PM

nobody gives a **** about psn shutting down

they care about the credit card database.

was it really hacked? i know people managed to get dev access and give themselves free psn money but until now i had heard "nope the credit database is fine"

Also trying to pass this off as not sonys fault is hilarious. the x-box and wii have been partially compromised and people have managed to get free games and ****, but no one ever managed to get into the ****ing credit card database

oh yeah and if you ever used your credit card on psn you should probably get a new one

Glux · 04-28-2011, 10:43 PM

Quote:

Originally Posted by LASER BEAR ASSAULT UNIT

they never encrypted our personal details, never maintained a secure system, that amongst with numerous other things violated the data protection act.

Quote:

Originally Posted by heh

they care about the credit card database.

to get into the ****ing credit card database

When you put it that way, I guess it is Sony's fault.
I really don't know what I was thinking when I made that post...

Hell, I don't even remember posting the first point...

That may have been one of the worst posts I've ever made...

I'm sure what I was doing that afternoon probably had some effect on my thinking abilities.

Kargath · 04-29-2011, 04:30 AM

If they had root access encryption of the credit card details is pretty much useless, but what *really* astounds me is that a company like Sony seems to be storing unhashed passwords.

Antisocial · 04-29-2011, 11:57 PM

This year's E3 is gonna be totally awkward for them.

Glux · 04-30-2011, 12:09 AM

"...and when connected to the PlayStation Netwo- Oh..."

Jere · 04-30-2011, 04:09 AM

im happy to know that i haven't bought anything out of PSN on my creditcard, though i do think that they where a bit underprotected.

***Cosmonautical*** · 04-30-2011, 11:12 PM

Quote:

Originally Posted by Kargath

...what *really* astounds me is that a company like Sony seems to be storing unhashed passwords.

Uh, whoa, really? That bad?

You know, I thought this would blow over, some minor exploit would turn up and Sony would say "oh we overreacted, have a free DLC"

Pretty glad I don't have a PS3.

**X-3** · 05-18-2011, 03:09 PM

PSN website sign-ins disabled after users identify potential exploit [update] | Joystiq

Okay, this is getting kind of funny. Then again, I don't own a PS3 or PSP, so...

Kil'jaeden · 06-16-2011, 01:39 AM

No Call of Duty online for 3 weeks! Lawsuit! Outrage!

***Marilink*** · 06-16-2011, 06:23 AM

Quote:

Originally Posted by Kil'jaeden

No Call of Duty online for 3 weeks! Lawsuit! Outrage!

A service that these people are paying for is being denied to them. It makes sense.

**X-3** · 06-16-2011, 07:23 AM

PSN is free.

I don't think "I can't access CoD for 3 weeks" was the big issue here, though.

***Cosmonautical*** · 06-16-2011, 09:14 AM

Whether or not they attempt to cover that with a "service may go down" clause, they're basically accepting money for an advertised service provided with the hardware. It's a break of faith.

lucy520 · 02-29-2012, 03:46 AM

They took that risk (OF THE PSN SHUTTING DOWN, AND BEING UNUSABLE**) when they signed up for it. (Not trying to blame Sony, or it's users, I'm just stating a fact.)

***Cosmonautical*** · 02-29-2012, 07:09 AM

Actually, "Let the buyer beware" tactics are frowned upon and discouraging to capitalistic markets. There are laws against that kind of thing. Corporations like Sony become the focus of consumer aggression toward clauses buried in legal jargon - Clauses which amount to things like "We'll provide you a service, maybe, if we can be ****ed doing it."

But the lawsuit's not even about that, it's about Sony's inability to protect financial details of which they may not even have legal license to keep record.

04-27-2011, 05:29 PM	#2
Glux Senior Member Join Date: Jun 2009 Location: Home Gender: Posts: 7,122 Thanks: 647 Thanked 360 Times in 236 Posts Blog Entries: 3	1. It wasn't Sony's fault. 2. They took that risk (OF THE PSN SHUTTING DOWN, AND BEING UNUSABLE) when they signed up for it. (Not trying to blame Sony, or it's users, I'm just stating a fact.) 3. What are they expecting to get out of this anyway. Edited in because the wording is... well... bad. Last edited by Glux; 04-28-2011 at 07:56 PM. Reason: Automerged Doublepost

04-28-2011, 09:17 PM	#7
heh Senior Member Join Date: Oct 2003 Location: lo-ca-tion; Noun- 1. a place or situation occupied: That house is in a fine location Gender: Posts: 9,849 Thanks: 710 Thanked 955 Times in 628 Posts	nobody gives a ** about psn shutting down they care about the credit card database. was it really hacked? i know people managed to get dev access and give themselves free psn money but until now i had heard "nope the credit database is fine" Also trying to pass this off as not sonys fault is hilarious. the x-box and wii have been partially compromised and people have managed to get free games and , but no one ever managed to get into the *ing credit card database* oh yeah and if you ever used your credit card on psn you should probably get a new one Last edited by heh; 04-28-2011 at 09:17 PM. Reason: Automerged Doublepost

04-29-2011, 11:57 PM	#10
Antisocial Janitor Join Date: May 2000 Gender: Posts: 11,471 Thanks: 14 Thanked 1,296 Times in 536 Posts	BOY ARE OUR FACES RED This year's E3 is gonna be totally awkward for them.

06-16-2011, 07:23 AM	#17
X-3 Useful as an Owl Join Date: Jan 2004 Gender: Posts: 15,947 Thanks: 753 Thanked 1,213 Times in 790 Posts Blog Entries: 10	PSN is free. I don't think "I can't access CoD for 3 weeks" was the big issue here, though. Last edited by X-3; 06-16-2011 at 07:28 AM.

04-29-2011, 04:30 AM	#9
Kargath et in Arcadia ego Join Date: Jul 2001 Gender: Posts: 8,334 Thanks: 1,226 Thanked 780 Times in 488 Posts	If they had root access encryption of the credit card details is pretty much useless, but what really astounds me is that a company like Sony seems to be storing unhashed passwords.

04-30-2011, 12:09 AM	#11
Glux Senior Member Join Date: Jun 2009 Location: Home Gender: Posts: 7,122 Thanks: 647 Thanked 360 Times in 236 Posts Blog Entries: 3	"...and when connected to the PlayStation Netwo- Oh..."

04-30-2011, 04:09 AM	#12
Jere Senior Member Join Date: May 2008 Location: Sutme Gender: Posts: 3,648 Thanks: 404 Thanked 331 Times in 256 Posts Blog Entries: 3	im happy to know that i haven't bought anything out of PSN on my creditcard, though i do think that they where a bit underprotected.

05-18-2011, 03:09 PM	#14
X-3 Useful as an Owl Join Date: Jan 2004 Gender: Posts: 15,947 Thanks: 753 Thanked 1,213 Times in 790 Posts Blog Entries: 10	PSN website sign-ins disabled after users identify potential exploit [update] \| Joystiq Okay, this is getting kind of funny. Then again, I don't own a PS3 or PSP, so...

06-16-2011, 01:39 AM	#15
Kil'jaeden Member Join Date: May 2003 Location: in your mind Gender: Posts: 2,134 Thanks: 21 Thanked 146 Times in 99 Posts	No Call of Duty online for 3 weeks! Lawsuit! Outrage!

06-16-2011, 09:14 AM	#18
*Cosmonautical* Join Date: Aug 2002 Location: I rub my tilde all over your asterisk Gender: Posts: 28,102 Thanks: 2,157 Thanked 5,338 Times in 2,433 Posts	Whether or not they attempt to cover that with a "service may go down" clause, they're basically accepting money for an advertised service provided with the hardware. It's a break of faith.

02-29-2012, 03:46 AM	#19
lucy520 Newbie Join Date: Feb 2012 Gender: Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	They took that risk (OF THE PSN SHUTTING DOWN, AND BEING UNUSABLE**) when they signed up for it. (Not trying to blame Sony, or it's users, I'm just stating a fact.)

02-29-2012, 07:09 AM	#20
*Cosmonautical* Join Date: Aug 2002 Location: I rub my tilde all over your asterisk Gender: Posts: 28,102 Thanks: 2,157 Thanked 5,338 Times in 2,433 Posts	Actually, "Let the buyer beware" tactics are frowned upon and discouraging to capitalistic markets. There are laws against that kind of thing. Corporations like Sony become the focus of consumer aggression toward clauses buried in legal jargon - Clauses which amount to things like "We'll provide you a service, maybe, if we can be ****ed doing it." But the lawsuit's not even about that, it's about Sony's inability to protect financial details of which they may not even have legal license to keep record.