Best Buy

Metal Man · 01-29-2008, 02:57 PM

Well, you think they're bad enough with their shenanigans in the news, but then... then something comes along to cause some more chaos!

So I reserve Super Smash Bros Brawl, right? The suckers place a hold on it for $54 every 7 days. Sounds reasonable.

The bank's holds last 10 days, however, so for 3 days (4 if it lags) that doubles to $108. Now, I may not strike you as being particularly poor, but in our current condition that hampers the card's usefulness severely and may or may not prevent us from buying food, gasoline, or other essentials.

So we call them up. First person we talk to doesn't know anything and has to be hung up on. Second guy explains this policy. Nobody, anywhere, says anything other than "Get the bank to call us", however it is most obvious the bank doesn't call them, as it's not their job to tell Best Buy to stop holding more money than they should.

It just was so absurd I had to cancel the preorder and get it pre-ordered (with CASH) from a brick-n-mortar Gamestop store.

But get this! The holds won't go away for 3-7 days anyway, even though we cancelled it!

I suggest anyone preordering from Best Buy online... ...not do so.

I am nobody · 01-29-2008, 03:52 PM

I preodered Brawl from Best-Buy, and the only problem I've had is that they cancel the order when it gets delayed. Nothing about holding fees.

STOP LOOKING AT ME · 01-29-2008, 04:08 PM

Meh. I'll just buy it with Money when I can.

Maximum Spider · 01-29-2008, 04:23 PM

Target is better.

Maynard James Keenan · 01-29-2008, 10:13 PM

Gamestop was good when I preordered GH3.

Plus, they had a tournament.

It was fun watching people who were better than me beat the **** out of me.

**Dylan** · 01-29-2008, 11:47 PM

The only beef I have with Best Buy is that customer service can be a little s**tty. My dad and I went there once to pick up a computer we'd put on reserve. I swear we stood in line for ten minutes before anyone helped us.

"But Dylan, maybe they were busy."

Here's the punch line: there were about 15 people behind the desk doing absolutely goddamn nothing. Someone would periodically come by and be all, "Hey, do you need help?" and then try to get someone to help us, who would conveniently say, "Oh...well, I'm busy right now." Horses**t, man.

I don't use customer service at Best Buy anymore. Dudes on the floor are pretty cool, though.

GURU ANT · 01-30-2008, 12:16 AM

Yeah, BB Customer Service is ****ty.

Metal Man · 01-30-2008, 03:03 AM

Yeah. I've had a mixed experience with Best Buy, really, as they usually hold in one hand good stock availability, and on the other, "We don't care if we hold all kinds of your credit money"

That's weird that they cancelled your preorder when you got delayed. They just kept on holding our money in our case.

t3hDarkness · 01-31-2008, 01:25 AM

Let's see $42 dollars for Isuka, not worth it.

wariovswario · 01-31-2008, 10:33 PM

Not every bestbuy has crappy customer service. I love bestbuy personally and have never had a problem with them. The customer service has also helped me decide what to get and they can usually point you in the right direction of things you need. Maybe my bestbuy got the smart people.

Maynard James Keenan · 01-31-2008, 11:12 PM

I went to a Best Buy where the people didn't know how to turn an Xbox on.

wariovswario · 02-06-2008, 05:11 PM

^You have to be lying. Most people who work at BestBuy nowadays are trained in electronics. It sounds like you have sooo many bad stories from them, but maybe your lying or the BestBuy you keep going to just sucks.

LinkManDX · 02-06-2008, 05:53 PM

Quote:

Originally Posted by wariovswario

The customer service has also helped me decide what to get and they can usually point you in the right direction of things that are the most expensive.

Fix'd.

t3hDarkness · 02-07-2008, 06:42 PM

Damnations. I filled out an application for BestBuy, but was rejected for not being 'surly enough'.

Demonic Lemonade · 02-07-2008, 07:04 PM

They dont even have iTunes cards.

Metal Man · 02-07-2008, 07:14 PM

Quote:

Originally Posted by wariovswario

^You have to be lying. Most people who work at BestBuy nowadays are trained in electronics. It sounds like you have sooo many bad stories from them, but maybe your lying or the BestBuy you keep going to just sucks.

Not all Best Buy people are equal in technical knowledge. Therefore he can be telling the truth.

Wheras you would have to be lying if you claimed all Best Buy people were trained in electronics.

DELICIOUS POISON · 02-07-2008, 08:43 PM

I can remember when I bought a computer from Best Buy because I liked the deal. The sales guy kept trying to talk to my mom, like she was buying it. He was trying to talk her into buying a battery-backup surge protector. I just looked at it funny and stated that I didn't need anything like that. I'm not going to work on something important in a thunderstorm. The damn things cost something like 150-200 USD, anyway.

I prefer CompUSA, at least back in Cleveland. Best Buy has really gone downhill.

**Crazyswordsman** · 02-07-2008, 09:10 PM

Support your local independent video game and electronics retailer. You'll be glad you did. -CSM

DELICIOUS POISON · 02-07-2008, 10:39 PM

The type of videogames I play are not sold at Best Buy. See that top rank in the short list under my name? That's how I roll.

**Crazyswordsman** · 02-08-2008, 12:47 AM

Yeah. You can only buy those at your local independent video game retailer. -CSM

01-29-2008, 02:57 PM	#1
Metal Man Senior Member Join Date: Apr 2000 Location: Gender: Posts: 7,034 Thanks: 77 Thanked 265 Times in 175 Posts Points: 8,515.29 Bank: 0.00 Total Points: 8,515.29 Donate	Best Buy Well, you think they're bad enough with their shenanigans in the news, but then... then something comes along to cause some more chaos! So I reserve Super Smash Bros Brawl, right? The suckers place a hold on it for $54 every 7 days. Sounds reasonable. The bank's holds last 10 days, however, so for 3 days (4 if it lags) that doubles to $108. Now, I may not strike you as being particularly poor, but in our current condition that hampers the card's usefulness severely and may or may not prevent us from buying food, gasoline, or other essentials. So we call them up. First person we talk to doesn't know anything and has to be hung up on. Second guy explains this policy. Nobody, anywhere, says anything other than "Get the bank to call us", however it is most obvious the bank doesn't call them, as it's not their job to tell Best Buy to stop holding more money than they should. It just was so absurd I had to cancel the preorder and get it pre-ordered (with CASH) from a brick-n-mortar Gamestop store. But get this! The holds won't go away for 3-7 days anyway, even though we cancelled it! I suggest anyone preordering from Best Buy online... ...not do so.

01-29-2008, 10:13 PM	#5
Maynard James Keenan Cooler than you and you **ing know it. Join Date: Jun 2005 Location: Somewhere, being **ing awesome. Gender: Posts: 12,537 Thanks: 690 Thanked 1,144 Times in 770 Posts Blog Entries: 15 Points: 4,234.56 Bank: 36,453.89 Total Points: 40,688.45 Donate	Gamestop was good when I preordered GH3. Plus, they had a tournament. It was fun watching people who were better than me beat the **** out of me. Last edited by Panfan; 01-29-2008 at 10:13 PM. Reason: STOP NOT SPOT

01-31-2008, 10:33 PM	#10
wariovswario Godly Member Join Date: Jul 2000 Gender: Posts: 4,627 Thanks: 92 Thanked 98 Times in 68 Posts Blog Entries: 2 Points: 796.38 Bank: 981,041.33 Total Points: 981,837.71 Donate	Not every bestbuy has crappy customer service. I love bestbuy personally and have never had a problem with them. The customer service has also helped me decide what to get and they can usually point you in the right direction of things you need. Maybe my bestbuy got the smart people. __________________ Click here to level up my card!

02-06-2008, 05:11 PM	#12
wariovswario Godly Member Join Date: Jul 2000 Gender: Posts: 4,627 Thanks: 92 Thanked 98 Times in 68 Posts Blog Entries: 2 Points: 796.38 Bank: 981,041.33 Total Points: 981,837.71 Donate	^You have to be lying. Most people who work at BestBuy nowadays are trained in electronics. It sounds like you have sooo many bad stories from them, but maybe your lying or the BestBuy you keep going to just sucks. __________________ Click here to level up my card!

01-29-2008, 03:52 PM	#2
I am nobody Senior Member Join Date: Aug 2007 Location: Here's a hint: There are people here. Gender: Posts: 3,812 Thanks: 170 Thanked 217 Times in 140 Posts Blog Entries: 5 Points: 6,168.93 Bank: 25,166.35 Total Points: 31,335.28 Donate	I preodered Brawl from Best-Buy, and the only problem I've had is that they cancel the order when it gets delayed. Nothing about holding fees.

01-29-2008, 04:08 PM	#3
STOP LOOKING AT ME Senior Member Join Date: Sep 2000 Location: YOU SAID THAT YOU KNEW ME AND I BELIEVED YOU DID Gender: Posts: 9,247 Thanks: 267 Thanked 585 Times in 430 Posts Blog Entries: 7 Points: 6,601.14 Bank: 74,653.97 Total Points: 81,255.10 Donate	Meh. I'll just buy it with Money when I can.

01-29-2008, 04:23 PM	#4
Maximum Spider Member Join Date: Nov 2006 Location: You can kill WEEGEE (Or whatever) but you can't kill LUigi. Gender: Posts: 1,624 Thanks: 0 Thanked 83 Times in 62 Posts Points: 8,805.86 Bank: 1.71 Total Points: 8,807.57 Donate	Target is better.

01-29-2008, 11:47 PM	#6
Dylan Banned Mod Join Date: Jul 2001 Location: Teenage Wasteland Gender: Posts: 6,485 Thanks: 1,079 Thanked 1,108 Times in 495 Posts Points: 44,186.36 Bank: 0.00 Total Points: 44,186.37 Donate	The only beef I have with Best Buy is that customer service can be a little stty. My dad and I went there once to pick up a computer we'd put on reserve. I swear we stood in line for ten minutes before anyone helped us. "But Dylan, maybe they were busy." Here's the punch line: there were about 15 people behind the desk doing absolutely goddamn nothing. Someone would periodically come by and be all, "Hey, do you need help?" and then try to get someone to help us, who would conveniently say, "Oh...well, I'm busy right now." Horsest, man. I don't use customer service at Best Buy anymore. Dudes on the floor are pretty cool, though.

01-30-2008, 12:16 AM	#7
GURU ANT What's this what's this a trick with a twist? Join Date: Feb 2004 Location: Shhhh, it's a secret right now Gender: Posts: 13,619 Thanks: 1,146 Thanked 757 Times in 438 Posts Points: 25,894.80 Bank: 1,348,323.25 Total Points: 1,374,218.05 Donate	Yeah, BB Customer Service is ****ty.

01-30-2008, 03:03 AM	#8
Metal Man Senior Member Join Date: Apr 2000 Location: Gender: Posts: 7,034 Thanks: 77 Thanked 265 Times in 175 Posts Points: 8,515.29 Bank: 0.00 Total Points: 8,515.29 Donate	Yeah. I've had a mixed experience with Best Buy, really, as they usually hold in one hand good stock availability, and on the other, "We don't care if we hold all kinds of your credit money" That's weird that they cancelled your preorder when you got delayed. They just kept on holding our money in our case.

01-31-2008, 01:25 AM	#9
t3hDarkness Senior Member Join Date: Oct 2006 Location: The more innocent and pure a thing is, The more satisfying it is to corrupt. Gender: Posts: 4,943 Thanks: 52 Thanked 223 Times in 161 Posts Points: 75.28 Bank: 183,484.46 Total Points: 183,559.74 Donate	Let's see $42 dollars for Isuka, not worth it.

01-31-2008, 11:12 PM	#11
Maynard James Keenan Cooler than you and you **ing know it. Join Date: Jun 2005 Location: Somewhere, being **ing awesome. Gender: Posts: 12,537 Thanks: 690 Thanked 1,144 Times in 770 Posts Blog Entries: 15 Points: 4,234.56 Bank: 36,453.89 Total Points: 40,688.45 Donate	I went to a Best Buy where the people didn't know how to turn an Xbox on.

02-07-2008, 06:42 PM	#14
t3hDarkness Senior Member Join Date: Oct 2006 Location: The more innocent and pure a thing is, The more satisfying it is to corrupt. Gender: Posts: 4,943 Thanks: 52 Thanked 223 Times in 161 Posts Points: 75.28 Bank: 183,484.46 Total Points: 183,559.74 Donate	Damnations. I filled out an application for BestBuy, but was rejected for not being 'surly enough'.

02-07-2008, 07:04 PM	#15
Demonic Lemonade The Super Mario Galaxy Final Bowser Fight music is the mest VGM music EVAR Join Date: Jul 2006 Location: Ten thousand light years away Gender: Posts: 5,942 Thanks: 227 Thanked 312 Times in 248 Posts Blog Entries: 4 Points: 759.58 Bank: 15,316.24 Total Points: 16,075.82 Donate	They dont even have iTunes cards.

02-07-2008, 08:43 PM	#17
DELICIOUS POISON Retro Nintendo Supermod Art & Literature Mod Metroid Mod Join Date: Aug 2002 Location: I rub my tilde all over your asterisk Gender: Posts: 16,940 Thanks: 580 Thanked 1,786 Times in 879 Posts Points: 18,291.94 Bank: 4,848,504.55 Total Points: 4,866,796.49 Donate	I can remember when I bought a computer from Best Buy because I liked the deal. The sales guy kept trying to talk to my mom, like she was buying it. He was trying to talk her into buying a battery-backup surge protector. I just looked at it funny and stated that I didn't need anything like that. I'm not going to work on something important in a thunderstorm. The damn things cost something like 150-200 USD, anyway. I prefer CompUSA, at least back in Cleveland. Best Buy has really gone downhill.

02-07-2008, 09:10 PM	#18
Crazyswordsman RPG Mod Join Date: Jan 2006 Location: Booyaville (yeah!) Gender: Posts: 8,584 Thanks: 633 Thanked 471 Times in 311 Posts Points: 167,420.15 Bank: 77,775.54 Total Points: 245,195.69 Donate	Support your local independent video game and electronics retailer. You'll be glad you did. -CSM

02-07-2008, 10:39 PM	#19
DELICIOUS POISON Retro Nintendo Supermod Art & Literature Mod Metroid Mod Join Date: Aug 2002 Location: I rub my tilde all over your asterisk Gender: Posts: 16,940 Thanks: 580 Thanked 1,786 Times in 879 Posts Points: 18,291.94 Bank: 4,848,504.55 Total Points: 4,866,796.49 Donate	The type of videogames I play are not sold at Best Buy. See that top rank in the short list under my name? That's how I roll.

02-08-2008, 12:47 AM	#20
Crazyswordsman RPG Mod Join Date: Jan 2006 Location: Booyaville (yeah!) Gender: Posts: 8,584 Thanks: 633 Thanked 471 Times in 311 Posts Points: 167,420.15 Bank: 77,775.54 Total Points: 245,195.69 Donate	Yeah. You can only buy those at your local independent video game retailer. -CSM